Systematic Literature Review on Human Resource Management Policies and Strategies through Professional Communication in Organizational Practices

Abstract

This study aims to systematically review research on human resource management (HRM) policies and strategies through professional communication media and modern organizational practices. The research employs a Systematic Literature Review (SLR) approach by analyzing 20 international scientific articles indexed in Scopus and published between 2013 and 2023. The selection process followed the PRISMA protocol, including identification, screening, and the application of inclusion–exclusion criteria. The analysis identified five major themes in modern HRM studies: (1) the use of technology and HR analytics for data-driven decision-making; (2) the implementation of evidence-based HR policies; (3) employee engagement and retention through professional communication; (4) equality and sustainability within sustainable HRM practices; and (5) adaptation of HR strategies in global and local organizational contexts. The synthesis results indicate that the effectiveness of HRM policies depends on three key pillars: technological integration, effective professional communication, and sustainable value implementation. Most of the reviewed studies were published in high-quality journals (Q1–Q2), ensuring strong academic credibility and empirical validity. Overall, the findings highlight that HRM strategies in the digital era are no longer administrative but rather strategic and collaborative. The combination of data utilization, professional communication, and sustainability orientation serves as the foundation for building adaptive, competitive, and performance-oriented organizations in the modern era.